Privacy & Terms

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We obtain information about you through the means discussed below when you use our Services. The information we collect and the purposes for which we use it will depend to some extent on the specific Services you use and how you interact with PMC. For example, we collect the information you provide when you enter a sweepstakes or contest, complete a survey, participate in a reader panel, register for a part of our Services, register for a summit or event, make a purchase of goods or services, request a refund, participate in our social networking features, request back issues of our Publications, subscribe to our Publications, subscribe to newsletters, promotional correspondence, or other electronic services, or send us an email or feedback. If you elect to post material to any blogs or forums, or participate in our social networking features or other community boards that may be offered on our Services, then such materials will be collected and some information, including your posted pseudonym, may be publicly available for others to view. We, or our service providers on our behalf, may collect the following information about you or your use of the Services:

Information You Provide to Us:

  • Registration, Subscription or Contact Information such as e-mail address, name, phone number, shipping address, and billing information
  • Customer service information such as questions and other messages you address to us directly through online forms, by email, over the phone, or by post; and summaries or voice recordings of your interactions with customer care
  • Demographic, statistical and interest information such as your age, date of birth, gender, interests, lifestyle information, and hobbies
  • Financial and transactional information such as credit or debit card number, verification number, and expiration date, to process payments and information about your transactions and purchases with us
  • Employment or Education Information when you register for events or for networking insights services such as education history, employment experience, business contact information
  • User-generated content such as comments on articles, photos, videos, audio, any information you submit in public forums or message boards, reviews and feedback or testimonials you provide about our Services
  • Research, survey, or sweepstakes information (including contact information and user generated content) collected if you participate in a survey or sweepstakes; includes information needed for you to participate (such as contact information), and to fulfill your prize
  • Contact Information about others, (including personal identifiers) such as name and mailing address to send a gift or use our send-to-a-friend functionality. If you use send-a-friend on our Services, your email address may be included in the communication sent to your friend.
  • Social media information (which may include contact information, photos, location, user generated content, demographic information) if you link your account or access the Services through a third-party connection or log-in, we may have access to any information you provide to that social network depending on your privacy settings such as your name, email address, friend list, photo, gender, location, and current city; and information you provide to us directly through our pages on social networking and blogging platforms (e.g., Facebook, Instagram, Snapchat, WordPress, and Twitter)
  • Other information any other information you choose to directly provide to PMC in connection with your use of the Services

Information We Collect Automatically:

  • Device information and identifiers such as IP address; browser type and language; operating system; platform type; device type; software and hardware attributes; and unique device, advertising, and app identifiers
  • Internet network and device activity data such as information about files you download, domain names, landing pages, browsing activity, content or ads viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, search terms, uploads or downloads, the URL that referred you to our Services, the web sites you visit after this web site; if you share our content to social media platforms; and other web usage activity and data logged by our web servers, whether you open an email and your interaction with email content, access times, error logs, and other similar information. See “Cookies and Other Tracking Technologies” below for more information about how we collect and use this information.
  • Geolocation information such as city, state and ZIP code associated with your IP address or derived through Wi-Fi triangulation; and precise geolocation information from GPS-based functionality on your mobile devices, with your permission in accordance with your mobile device settings

Information from Third Parties:

We may also collect the information outlined above, such as contact information, demographic and social media information, from other sources including public and commercial data sources, affiliates, entities providing conferences and other event, marketers, social media networks, third party advertising partners in accordance with your privacy preferences on such services, and partners such as those providing surveys or sweepstakes with us. We use this information to update, validate or supplement the information that you provide or we collected automatically, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes.  If other users of the Services provide information about you, such as your name and mailing address to send a gift or to use our send-to-a-friend functionality, we collect that information from such users.

How We Use the Information We Collect

Depending on the Services you use and how you use them, we, or our service providers, may use your information to:

  • Provide the Services you request, including to maintain and service your account, for example to:
    • Process and fulfill your transactions, including subscriptions and the purchase of other goods
    • Maintain and servicing your account
    • Payment processing
    • Send communications that you have requested on your behalf
    • Administer your entries into sweepstakes, contests, promotions, or surveys
    • Provide community features and post your content
  • Communicate with You & Provide Customer Service to Provide the Services, for example to:
    • Provide transactional or service communications, such as to notify you when you have won one of our contests or sweepstakes or other promotions, when we make changes to subscriber agreements, send you an email newsletter, process refund requests, or to contact you about your account
    • Respond to your requests for information
    • Provide you with customer service and technical support
  • Personalize your experience to Provide the Services, for example to:
    • Customize certain features of the Services,
    • Deliver relevant content and to provide you with an enhanced experience based on your activities and interests
    • Send you personalized newsletters, surveys, and information about products, services and promotions offered by us, our partners, and other organizations with which we work
    • Customize the advertising on the Services based on your activities and interests
    • Create and update inferences about you and audience segments that can be used for targeted advertising and marketing on the Services, third party services and platforms, and mobile apps
    • Create profiles about you, including adding and combining information we obtain from third parties, which may be used for analytics, marketing, and advertising
    • Conduct cross-device tracking by using information such as IP addresses and unique mobile device identifiers to identify the same unique users across multiple browsers or devices (such as smartphones or tablets, in order to save your preferences across devices and analyze usage of the Service.
    • using inferences about your preferences and interests for any and all of the above purposes
  • Republish Information You Provide on the Services, for example to:
    • pursuant to our Terms, use and edit information submitted by you in response to opportunities provided on the Services, which you provide to us through emails, blogs, forums, in response to polls, or through any other user generated submission, for editorial purposes, including your name, likeness, photograph, and biographical information you provide, with or without attribution, including publication in the Publications, and in trade media, and advertising
  • Improve the Services and develop new services, for example to:
    • Engage in analysis, research, and reports to better understand how you use the Services, so we can improve them and develop new services
  • Our Marketing and Third-Party Marketing and Advertising Purposes, for example to:
    • Send you newsletters, promotional emails, surveys and information about products, services and promotions offered by us, our partners, and other organizations with which we work
    • Customize content that our third-party partners deliver on the Services (e.g., personalized third-party advertising)
    • Create and update inferences about you and audience segments that can be used for targeted advertising and marketing on the Services, third party services and platforms, and mobile apps
    • Create profiles about you, including adding and combining information we obtain from third parties, which may be used for analytics, marketing, and advertising

We may combine the information we collect about you, including from third parties, and conduct cross-device tracking for the marketing and advertising purposes above.

  • Bug detection and error reporting, including to understand and resolve technical issues, app crashes and other issues being reported
  • Audit consumer interactions on the Services including to measure the placement, frequency, efficacy and compliance of advertising and ad impressions
  • Security, Fraud, and Legal Compliance, including by detecting, protecting against, and prosecuting security incidents, fraud, and illegal activity for example to:
    • Monitor prevent, and detect fraud, such as through verifying your identity
    • Combat spam or other malware or security risks
    • Monitor, enforce, and improve the security of our Services
    • Comply with any applicable procedures, laws, and regulations, subpoenas, governmental requests or legal process, or in connection with a legal investigation, if in our good faith opinion such is required or permitted by law;
    • Establish, exercise, or defend our legal rights (e.g., to enforce compliance with our Terms of Use, Privacy Policies, or other contracts or legal rights)
    • Protect or defend our Services, users, or others
  • Aggregate and/or De-Identified Information. We may aggregate or anonymized information and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use this Aggregate/De-Identified Information for any purpose permitted under the law, including without limitation for research and marketing purposes, and disclose such information to third parties, including advertisers, promotional partners, and sponsors in our sole discretion.

How We Share the Information Collected

    

Concord may (and you authorize us to) share or disclose information collected from and about you on the Services to other companies or individuals as set forth below.

  • Service Providers. We may provide access to information to vendors that are performing services on our behalf, including fulfilling subscriptions to our Publications, processing and fulfilling orders for other goods and services, managing our email lists and sending email messages on our behalf, processing payments, providing customer support, analytics providers, and performing other administrative services, in order to carry out such services.
  • Our Affiliates. We may share information we collect within the PMC family of companies to deliver products and services to you, ensure a consistent level of service across our Services, internal management and administrative purposes on our behalf and enhance our products, services, and your customer experience.
  • Information You Disclose Publicly. You may submit photographs, user profiles, written material, music, video, photos, comments and other content, which may include information relating to individual users (collectively, “UGC”) on the Services. We do not control who will have access to the UGC you choose to make public or how they will use it and take no responsibility for ensuring such UGC remains private or is secure. The UGC is not subject to this Privacy Policy. We are also not responsible for the accuracy, use or misuse of any UGC that you disclose or receive through the Services. Please see our Terms of Use for further information about the terms that govern the UGC you post.
  • Other Individuals, Services, and Partners at Your Request. We will share your information with other individuals and services at your request.
    • For example, if you choose to interact with such co-branded products or services using your account information with us, we may share your account information with third parties as required to provide the co-branded product or service that you request, including any information required for contest prize fulfillment.
  • Third Party Contests and Promotions Providers. In some cases, you may have entered a contest or sweepstakes sponsored by a third party, in which case the information you provide via the contest or sweepstakes may be shared by us with that third party for their use in their discretion, including direct marketing. Some of our contests and sweepstakes will ask you at the time of entry whether you would like to have your personal information shared with the sponsor, in which case we will honor your selection. Other contests will not give you that option and in that event, if you do not want your information to be shared, you should not enter the contest. The privacy policies of such third party companies apply to their use and disclosure of your information that we collect and disclose to such third party companies.
  • Third Party Partners to Provide Co-Branded Products and Services. Some of our Services may from time to time partner with a retailer or other third party to offer online shopping opportunities, games, services, subscriptions, registration opportunities for our events and summits and other applications on a co-branded or cross-promotional basis (“Co-Branded Areas”). The information you provide in connection with the transaction may be collected directly by, or shared by PMC with, the third party, as well as with any participating sponsors or advertisers of such Co-Branded Areas. Some of our Services may offer you the ability to access a third-party site with whom we have a relationship to access both sites through a co-branded registration or password; in that event, your applicable registration information may be collected directly by, or shared by PMC with, the third-party partner. For example, if you choose to interact with such co-branded products or services using your account information with us, we may share your account information with third parties as required to provide the co-branded product or service that you request, including any information required for contest prize fulfillment or customer service. These third parties will use your information in accordance with their own privacy policy.
  • Third Parties for Marketing Purposes. We may share your information with partners whose offerings may interest you such as other marketers, magazine publishers, retailers, participatory databases and non-profit organizations. This includes licensing information about your interests and activities, and marketing segments created with such data, which we may share with third parties for their marketing purposes.
  • Third-Party Online Advertisers, Ad Networks and Advertising Partners. As discussed in the “Online Analytics and Advertising” Section below, the Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use, and these technologies will collect certain information from your use of the Services to assist in delivering such ads and marketing messages and enhancing our information. These third parties include advertising networks, data exchanges, ad servers, certain analytics providers and others. The list of third party providers is found in the Section below entitled “Third Party Cookies”. This list may be updated from time to time.
  • Third Parties for Legal Purposes. By using the Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect the rights, property or personal safety of PMC, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
  • Social Networks. As noted above, if you use your login credentials from a social media networking service on a Website, we may receive information from such service in accordance with its terms and privacy policy and your settings. If you elect to share your information with these social networking sites, we will share information with them in accordance with your election. The terms and conditions of these social networking sites will apply to the information we disclose to them.
  • Sales or Transfer of Business or Assets. In connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise, including via bankruptcy) of all or a portion of the business conducted by the Website to which this policy applies, in which case the company will possess the information collected by us and will assume the rights and obligations regarding your information as described in this Privacy Policy (the “Acquisition Use”).

Security

We are using Shopify technologies to implement appropriate administrative, technical and security safeguards to help prevent unauthorized access, use, or disclosure of the information we collect. However, no systems can be completely secure. Therefore, while PMC uses reasonable efforts to protect your information, PMC cannot guarantee its absolute security, and your use of the Services indicates your agreement to assume this risk.